During this semester I have learned a great deal about communicating in the business world. Communication is key, not only in business but in all aspects of a person’s life. I found these 15 topics we covered throughout the semester to be the most useful for myself in the future.
- Business communication: The three basic functions of business communication are to inform, to persuade, and to promote good will.
- The 3-x-3 writing process: This is a systematic plan that breaks the task of writing into three phases: prewriting, drafting, and revising.
- Business writing goals: It is important to make your messages purposeful, economical, and audience oriented.
- Direct and indirect strategy: The difference between these two strategies for delivering bad news is whether or not you start with a buffer and when you explain the reasons for the bad news.
- The 5Rs: The 5Rs to apologize effectively in business messages are recognition, responsibility, remorse, restitution, and repeating.
- The 10/20/30 rule of presenting: This PowerPoint rule means a presentation shouldn’t contain more than 10 slides, be no longer than 20 minutes, or use anything less than 30 point font size.
- 6×6 rule: Graphic designers suggest using a max of six bullet points per screen and six words per bullet for presentation slides.
- Graphics: These are used in reports to clarify data, create visual interest, and make numerical data have meaning.
- Business plan: This is a description of a proposed company that explains how it expects to achieve its marketing, financial, and operational goals.
- Informational reports: These are reports that emphasize facts.
- Group interviews: This is when a company interviews a group of candidates for a position at the same time.
- Panel interviews: These are interviews where a group of people interview a candidate.
- Elevator speech: This is a thirty-second speech used to impress someone with your experience, skills, and interests.
- LinkedIn: Having a strong professional headline on a LinkedIn profile is important when seeking a job because companies research candidates online.
- Personal networking:A popular tool used to find a job.
This semester was both challenging and rewarding. I will use the skills I have learned in this class for future presentations, interviews, and in my every day life.